Thank you very much for purchasing our theme! We look forward to provide you a quality customer service, but before that, please take a few moments to read following terms and conditions.
Kindly note that we do our best to answer all tickets with high accuracy everyday but regarding to large amount of support requests please allow 24-48 hours to send your ticket answer.
Theme support includes:
- Responding to questions or problems regarding the item and its features, fixing bugs and reported issues, providing updates to ensure compatibility with new software versions.
Theme support does not include:
- Customization services, support for third party software and plug-ins.
- Although we’ll help you with small modifications, tips and advises but kindly note that you buy a theme as it is on the market. If your desired state is not matching the demo, in case you need any bigger customizations you can request us and we will send you a quote for the corresponding work.
Once again, thanks for the purchase! Hope you enjoy our work.